Outline

      The purpose of this course is to provide participants with an in-depth iCare functional training with hands-on experience. This course is modular-specific based, which enables participants to focus on the needs of their clinic. You will acquire fundamental knowledge and critical skills to manage s manage daily operation and services through iCare.

Session

Contents

Service Unit(s)

User Training Sessions

1

Overview
- Basic workflow
- System requirements
- Waiting queue
- Appointment booking
- Patient record

Nurse

2

Daily Operation Management 
- Patient record
- Consultation record
- Dispensary and Payment histories

Doctor

Pharmacy

3

Pharmacy & Inventory Management 
- Dispensary and Payment histories
- Low inventory and drug expiry checking
- Purchase request
- Drug delivery
- Manage and Update drug inventory history

Pharmacy
Drug Inventory

4

Accounting & Administration
- Cashbook record
- Reports generating by different criteria
- Charts reviewing
- Administration

Accounting Staff

Admin Staff

Developer Training Sessions

5

System Configuration & Maintenance
- CMS 3.0 installation and system configurations
- Common installation problems
- Troubleshooting steps
- Backup and restore
- Backup and truncation system/audit log
- Clinic workflow and CMS 3.0 application features
- Common questions from doctors

Developers registered

through ISIA

6

System Architecture
- Source code organization and structure 
- XUL and UI customizations
- Database structure and schema
- Plug-in architecture 
- Hands-on plug-in development
- Hands-on core system extension

Developers registered

through ISIA